Dispatch/Communications Center

About the Center

The Aurora Police Communications Center consists of a staff of 6 full-time and 6 part-time dispatchers who are all EMD (Emergency Medical Dispatching) trained. The center is staffed 24 hours a day on every day of the year. In addition to dispatching for the residents of Aurora, the dispatch center dispatches for Hiram Police and Fire Departments, Garrettsville Fire Department, and Community EMS. Aurora dispatchers monitor and respond to all police, fire, and emergency medical service radio traffic. They answer routine calls from the public on the non-emergency numbers and the 911 emergency calls. Dispatchers are responsible for communicating with local area police and fire departments by telephone and radio and with distant agencies via nationwide computer links.

Dispatcher Responsibilities


Dispatchers must accurately document all the significant activity of the police and fire department by way of the computer aided dispatch software. In addition to their many telecommunications responsibilities, they also act as deputy clerks of the Portage County Municipal Court, accepting waiver fees, processing bonds, preparing commitments to jail, and filing criminal charges.

Call us at 330-562-8181 or dial 911 in an emergency.