What if my bank does not honor my automatic withdrawal authorization?
A $5 charge to the City of Aurora results when your bank does not honor the withdrawal for one of the following reasons: insufficient funds, a stopped payment, or a closed account. The City of Aurora will contact the customer and a $5 fee will be added to your water / sewer account.

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1. What are the benefits of automatic withdrawal?
2. How often can I have payments withdrawn from my bank account?
3. What is Automatic Withdrawal Authorization?
4. How can I verify that I have received credit for a payment once it has been withdrawn from my account?
5. What if my bank does not honor my automatic withdrawal authorization?
6. How do I stop or change the automatic withdrawal of my water / sewer payments?
7. Will I still receive my quarterly invoice in the mail?
8. When can I sign up for ACH?